Customer Service Representative : Careers

To assist in the development, promotion and enhancement of the company's image and reputation with efficient and courteous customer service at all assigned areas within the operation, including our check-in counters, departure gates, arrival halls and baggage service areas
Provide oversight and management of passenger-handling activities with particular attention to the achievement of On-Time Performance
Supervision of third party contractor service agreements would also be a requirement of the post

A minimum of five (50 GCE/CXC Passes, including Mathe,atics and English. CAPE/GCE Advanced Level Qualifications are an asset
Minimum of three (3) years experience in a similar role
Proficient in the use of MS Suite, including Word, Excel and Powerpoint
Knowledge ofosftware programmes used by the Company will be an asset
Posess basic supervisory skills
Have a strong sense of self-confidence
Have the ability to communicate effectively at all levels
Be able to work well as a contributing member of a high performance team

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