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CAC 2000
N/A
Dispatcher
Category: General
Description:
* Service Department
  • Front line contact with the clients 
  • Must at all times seek, at a minimum, to satisfy all reasonable customer expectations. 
  • Coordinate the efforts of the service department to deliver on its Service Standards and processes by scheduling and dispatching Technicians for normal installation, service or emergency repairs to be performed at the clientʼs location.
  • Answering all customer calls.
  • Updating Departmentís Software to facilitate tracking and invoicing for work orders received.
  • Relay work orders, messages and information to or from Technicians, supervisors using telephones or two-way radios.
  • Confer with customers or supervisor in order to address questions, problems, and requests for service or equipment.
  • Prepare daily work schedules.
  • Assisting Technicians with the preparation of Purchase Orders for materials used on job sites.
Qualifications:
  • Tertiary-level education.
  • Two (2) years full-time working experience.
  • Strong and proven customer service orientation
  • Strong computer skills
Deadline: November 23, 2012

Contact Information
Name: N/A
Address: N/A
Email: hrdprofilesgroupresumes@gmail.com
Telephone: N/A
Fax: N/A

Ad Post Date: 2012-11-20

 

 

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