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Registrar General’s Department
Registry
Technical Assistant
Category: Clerical
Description:
* Grade 5
  • To provide technical support to facilitate the achievement of the Agency’s mission, goals and objectives.
  • Operation reports submitted on a weekly basis.
  • Customer satisfaction.
  • Consistent high level of punctuality and attendance.
  • Portrays professionalism, reliability and acts on own initiative.
  • Maintenance of confidentiality and high level of integrity displayed.
  • Maintenance of harmonious relation with both staff and the public.
  • Receives and responds immediately to queries and complaints (online and by other means).
  • Application Tracking System updated with all interactions with customers
  • Special Projects completed
  • Acts on routine correspondences within delegated authority.
  • Prepares correspondences relating to matters being address.
  • Liaise with the departments in order to satisfy customer needs.
  • Receives, make and screen telephone calls as required.
  • Perform any other related duty that may be assigned
  • Liaise with internal and external customers
  • Access of vital records
Qualifications:
  • Diploma in Management Studies/Business Administration or equivalent qualification/training
  • Five (5) subjects at GCE O’level/CXC General Proficiency level including English and Mathematics.
  • One (1) year related experience.
  • Excellent knowledge of the laws, regulations, policies and procedures of the operations of the department.
  • Excellent knowledge of office procedures and practices.
  • Knowledge of office machines and equipment.
  • Knowledge of relevant computer applications.
  • Good human relation skills.
  • Good communication skills, both oral and written.
  • Good organising and management skills.
  • Demonstrate the ability to work under pressure and to meet deadlines.
Deadline: December 12, 2012

Contact Information
Name: N/A
Address: STRICTLY PRIVATE AND CONFIDENTIAL
Technical Assistant Selection
c/o Human Resource Manager
Registrar General’s Department
Twickenham Park
St. Catherine
Email: N/A
Telephone: N/A
Fax: N/A

Ad Post Date: 2012-12-06

 

 

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