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Application Support Analyst
Category: Information Technology
Description:
  • Provide support for mission critical business applications. Deliver support to existing business users, investigate and resolve application errors, data discrepancies and queries
  • Implement new business application software and upgrades
  • Formulate and develop project plans for system enhancements
  • Ensure that IT project and business application support documentation is appropriately maintained
  • Transfer application knowledge and associated documentation to the business and the IT service desk to facilitate efficient system utilization and robust service support for existing, new and upgraded IT solutions. Conduct training sessions with the relevant business users and IT support team
  • Work with the IT Manager in identifying and proposing application system changes
  • Assist in developing and testing IT systems backup and business continuity plans
Qualifications:
  • Bachelor of Science Degree in Computer Science or related discipline
  • Certifications in application/software development are an asset
  • 2 years work experience as an Application/Programmer Analyst solving application support issues from users and customers
  • Knowledge of business analysis techniques
  • Knowledge of Data Warehousing and Business Intelligence reporting tools and concepts
  • Excellent communication skills
  • Must be able to interact with and support all departments
  • Must be a team player
  • Working knowledge of ADP dealer management system is an asset
  • Must possess superior managerial skills
  • Experienced, has high standards and is of the highest level of integrity
Deadline: February 08, 2013

Contact Information
Name: Denise Bryson Hinds
Address: N/A
Email: careers@atlautomotive.com
Telephone: N/A
Fax: N/A

Ad Post Date: 2013-02-05

 

 

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