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Delta Supply Company Limited
Industrial and Welding Supplies
Category: Information Technology
Description: Position Type: Full Time

Job Description

In this role, you will act as a liaison between technical and non-technical people within the firm. Candidates for this position must have strong customer service and communication skills, both written and oral. Excellent
organizational skills are a must for this fast paced, high visibility location.


• Troubleshoot and resolve hardware, connection, printer and software issues reported to the Service Desk
• Update network applications as required. Maintain daily backup and off-site storage
• Maintain, & administer PBX & low voltage technology such as Cameras, Access Control, Time & Attendance
• Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment
• Conduct technology training for new users
• Conduct briefings and demonstrations for users to enhance system productivity
• Develop procedure documentation related to ERP, software and device usage
• Perform routine server monitoring and performance bench
• Monitor and remove virus, spyware, and other non-authorized software
• Complete special projects as requested
• Associate’s degree in Computer Technology or related field.
• Minimum of two (2) to four (4) years prior experience with providing workstation support.
• The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. Demonstrated communication, interpersonal, organizational, analytical, problem-solving and computer
skills required.
• A sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentiality.
Deadline: March 31, 2018

Contact Information
Name: N/A
Address: N/A
Telephone: N/A
Fax: N/A

Ad Post Date: 2018-02-26



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