First Look

FLOW set to launch ‘LTE’ in Jamaica

FlowJamaica | 2016-01-15 00:00:00

Telecoms firm to introduce of Long Term Evolution (LTE) Technology

FLOW has announced another first – the telecommunications firm is now carrying out work on a Long Term Evolution (LTE) upgrade to sections of its network that will introduce advanced next-generation mobile internet speeds to Jamaica. This ground-breaking move will facilitate mobile internet connectivity of up to 10 times faster than the 4G mobile speeds which FLOW subscribers all across Jamaica now enjoy. 

“These are indeed exciting times for the FLOW brand as we are constantly pushing the boundaries in our bid to meet and exceed the expectations of our customers,” said Garfield Sinclair, Managing Director of FLOW Jamaica. The MD also added, “This first world technology is sure to delight our customers as it places Jamaica on par with, if not ahead of many developed countries around the globe.”

“Initially we will be rolling out LTE in major high traffic sections of the Kingston metropolitan area and of the North Coast,” he further explained. With the use of handheld devices including smartphones, tablets and Wi-Fi devices, customers will be able to access super-fast Mobile Internet network with connectivity that is expected to be up to 50  megabits per second (Mbps) on the downlink and 5 Mbps on the uplink in areas where the service is introduced.

“We are putting the customer at the heart of what we do and this is borne out by our continued investment in our people, technology, products and service delivery. In our bid to be number one with customers we have:

•         Increased Fixed Internet speeds of more than 20 Mbps on our HFC network
•         Delivered widespread 4G mobile coverage across Jamaica
•         Invested in interactive, state of the art Retail experience centres
•         Announced plans to repatriate our Customer Call Centres of Excellence to Jamaica

Currently, the company offers a variety of attractive package deals and rates on its 4G HSPA+ service which include access for as low as $50 with some plans offering a customer-friendly data roll-over option.

FLOW’s Managing Director further noted that its combined 4G/ LTE Mobile Internet network will improve productivity for business and government customers while providing residential customers with a premium experience.

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