First Look

OUR issues no objection to Can Cara rates for Meadows of Irwin St. James

Office of Utilities Regulation | 2012-08-13 10:18:00

The Office of Utilities Regulation (OUR) has issued a no-objection to the water and sewerage rates proposed to be charged by Can Cara Limited to residential customers of the Meadows of Irwin in St. James.

In April of this year, Can Cara Limited advised the OUR of the rates it proposed to charge customers and last month the company formally applied for approval of those rates.

The Regulator, consistent with its policy for small private water providers, has indicated that where rates are below or equal to those being charged by the National Water Commission for equivalent services and rate categories, then it will offer its no-objection. The no-objection is effective as of next Monday August 13 and the rates to which it applies shall be in effect for at least 15 months.
Can Cara is also required to adhere to revised Quality of Service Standards and Performance Criteria.

In relation to Guaranteed Standards, customers will be entitled to compensation of four times the service charge in the event there is a breach.The full determination is available on the OUR’s website at

Please see Attached Pdf file below

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