BPO Jamaica, September 25, 2019

12 BPO JAMAICA: BPO JAMAICA WEDNESDAY, SEPTEMBER 25, 2019 T HE BUSINESS Process Industry Association of Jamaica (BPIAJ) says that a lack of adequate infrastructure in rural areas is hindering expansion plans for the sector as it seeks to woo more youth to take up business process outsourcing (BPO) jobs. BPIAJ president Gloria Henry shared the sentiment while speaking at the Jamaica Global Services Sector – Moving Firms Up the Value Chain project launch yesterday at the Inter- American Development Bank House in Kingston. Responding to an invitation from Pearnel Charles Jr, minister without portfolio in the Ministry of Economic Growth and Job Creation, to balance the opportunities given to youth in the Corporate Area with those in rural areas, Henry said that the intention is to spread across the island as soon as the infrastructure is in place. “This sector actually started in Montego Bay some 34 years ago, and we have expanded into Portmore, St Catherine; Kingston; Manchester; Sandy Bay in Hanover; [and] Clarendon. We are expanding in Westmoreland; St Elizabeth; Ocho Rios, St Ann, and we expect, as soon as facilities are built up in Portland and Morant Bay (St Thomas), that we will expand there as well,” the BPIAJ boss said. “We are getting fibre in Morant Bay, I am told. [We] had a very good meeting with Liberty recently, and were told that they are on track to put the telecoms infrastructure in that area. So once the facilities are built out and the infrastructure is there, it is our goal to expand across the island.” DO MORE FOR RURAL YOUTH In his address, Charles said that the Government remained committed to the sector and wanted to see more rural youth benefiting from employment. “We have myriad youngsters in the rural areas who don’t get the opportunities that some of the youngsters in the Kingston and Portmore areas get. I want to invite you to go out and pull those youngsters in. They are bubbling for opportunities. They want to be a part of the global services sector. They want to be a part of this,” he said. BPIAJ bemoans lack of adequate infrastructure in rural Jamaica BPIAJ President Gloria Henry. ‘We have myriad youngsters in the rural areas who don’t get the opportunities that some of the youngsters in the Kingston and Portmore areas get. I want to invite you to go out and pull those youngsters in.They are bubbling for opportunities.They want to be a part of the global services sector.They want to be a part of this.’

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