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13

BPO JAMAICA: NEWS

WEDNESDAY, NOVEMBER 28, 2017

Left:

Peter Kelly,

CEO of

international firm

National Pen,

accepts his

certificate to

operate from

BPIAJ head Gloria

Henry.

Right:

Peter Kelly,

CEO of National

Pen, cuts the

ribbon symbolising

the official opening

of his Jamaican

operation.

From left: Bishop Conrad

Pitkin, custos rotulorum for

the parish of St James;

Fabio Terebinto, project

manager, Call Centres;

Barbara Wagner, vice-

president, Global Contact

centres; Gloria Henry,

president, Business

Process Industry

Association of Jamaica

(BPIAJ); Peter Kelly, CEO,

National Pen and executive

vice-president, Cimpress;

and Homer Davis, mayor of

Montego Bay, following the

official opening of National

Pen Jamaica in Montego

Bay recently.

National Pen opens Ja operations

C

HIEF EXECUTIVE Officer of

National Pen Peter Kelly is

expecting to hire 60 additional

persons in the coming weeks to boost his

labour pool to 235 after just two months of

operation in Jamaica.

Speaking recently at the official launch of

National Pen Jamaica, the Irish firm’s first

Caribbean operation located at the

Montego Bay Free Zone, Kelly lauded the

agencies involved in facilitating a smooth

transition in setting up shop and reported

that his company is already reaping

success since it started in August.

“I think we are feeling confident, and

even recently, we had some good news

where we agreed that we would expand

the operation here by a further 60 people,

probably in the next 12 weeks,” he said.

“Well done to the people here, for it has

really proven that Jamaica has been so

successful that that has allowed us to

make that decision to expand.”

Kelly added, “It’s been a wonderful

success so far. I think, roughly, after nine

weeks of operations, some of the

operations are very similar to or on par

with the US, even after the nine-week

period.”

A subsidiary of Cimpress, the parent

company of international branding firm

Vistaprint, the company started its

international operations 32 years ago and

currently covers 21 markets outside of the

US and Canada.

“From we originally started, we started

as the name says, very much as a pen

company. Over the last few years, we

became particularly strong in the online

market,” added Kelly. We are selling up to

40,000 different promotional products.

“What makes National Pen unique is we

are really kind of different than a lot of the

competition in the marketplace. We really

focus on small to medium-size

businesses,” he explains. “So, we don’t

target to sell our products to Coca-Cola or

Pepsi or companies like that. We go after

plumbers, gardening companies,

hairdressing salons, and so on. So our

target market is very much the small

companies.”