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14

WEDNESDAY, NOVEMBER 28, 2018

BPO JAMAICA: NEWS

Open Day: Students of Herbert Morrison Technical High School seek information on programmes

offered at the campus during Open Day activities.

BPO training now available at

Trench Town Polytechnic College

O

PPORTUNITIES FOR certification in

business process outsourcing (BPO)

training are now available at the

Trench Town Polytechnic College (TTPC) in

St Andrew.

The college commenced the training in

early September as part of their associate

degree programme, in partnership with the

Montego Bay-based iTELBPO Smart

Solutions, which is the largest home-grown

BPO entity in the region.

Principal of the institution Dr Dosseth

Edwards-Watson says one of the most

exciting aspects of the venture is the work-

study initiative, which gives students who

meet specific criteria the opportunity to

engage in a study-and-earn programme.

Edwards-Watson was speaking at the

media launch of the training initiative on

October 11, at the TTPC.

“We are totally grateful to iTEL as we have

some youngsters who are raring to go. There

is such a wealth of talent in Trench Town,” Dr

Edwards-Watson said.

Meanwhile, Member of Parliament for

South St Andrew Mark Golding told the

gathering that he is pleased with the

partnership to offer the training, and that

young people should be encouraged “to get

involved and take advantage of this training

and education”.

“We are executing a good idea which will

benefit both sides in the partnership, and

everybody should make this work because

outsourcing is an important part of the

economy and Jamaica has a competitive

edge in the sector,” Golding said.

For her part, regional director at the

Ministry of Education, Youth and Information,

Dr Kasan Troupe, said that with the training

being offered, “Brand Trench Town is going to

be lifted even higher.”

“Young people, you are being given this

opportunity, take it seriously,” Dr Troupe

urged, while pledging the ministry’s support

for the continued development of the college.

Chairman of the institution, Dr Joan

Spencer-Ernandez, said the college is a

winner and lauded iTELBPO Smart Solutions,

for “demonstrating confidence in our ability to

effectively deliver this programme and in our

students to be successful as they take on this

challenge”.

Head of Training at the BPO company,

Shurland Buchanan, noted that their

commitment is to “train and nurture these

future graduates”.

Located at Eighth Street at the site of the

former Trench Town High School, the multi-

disciplinary community college provides a

holistic curriculum that is designed to give

students a competitive edge.

Back for the

second staging

Outsource2Jamaica:

FOLLOWING THE

success of the 2018

Outsource2Jamaica event,

the BPIAJ is delighted to

announce that the event will

return for its second staging

in 2019.

The 2019 event will be

executed in two phases –

an eastern conference in

Kingston in January and the

two-day symposium and

expo in April in Montego

Bay. The theme of next

year’s conference is

‘Exploring Global Services:

Transforming Processes,

People and Culture’.

Through constant support

and collaboration with

members of the local

industry and key

stakeholders, this

conference will feature the

latest trends in outsourcing.

Overall, the event is

intended to explore the new

frontiers of outsourcing and

the Fourth Industrial

Revolution. Delegates will

leave with a range of

strategies and inspiration to

transform their operations

in supporting global

customers.

Don’t miss out on this

unique event. Contact the

event secretariat for more

information.

‘We are executing a good idea which will benefit both sides in the

partnership, and everybody should make this work because

outsourcing is an important part of the economy and Jamaica has

a competitive edge in the sector.’