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LORIA HENRY, president of

the Business Process Industry

Association of Jamaica

(BPIAJ), has called for the

establishment of a hotel to cater strictly

to business persons who might not be

interested in the fun, frolic, and

entertainment packages being offered

by traditional hotels in Montego Bay, St


While Montego Bay, the nation’s

tourism capital, is known for having

several hotels offering thousands of

rooms to visitors, Henry, a former

president of the Montego Bay

Chamber of Commerce, said the area

needed facilities that cater to people

visiting the city primarily for business


The call was made while she was

speaking during the opening ceremony

for the Outsource2Jamaica two-day

symposium and exposition staged

recently at the Montego Bay

Convention Centre under the theme

‘Innovation Through Digital


“We need our local entrepreneurs to

deliver first-world-quality products and

services,” advocated Henry. “We need

quality products, supporting

infrastructure, housing, schools,

entertainment, training institutions.

This is a challenge to the

entrepreneurs sitting on their capital

out there. We need a business hotel in

the robust and growing business

district of Montego Bay Freeport.”

According to Henry, there were

available lands in the Montego Bay

Freeport area that could accommodate

such a hotel. She challenged

representatives of Jamaica Promotions

Corporation (JAMPRO) to lead the

charge in bringing this to a reality.

Following her presentation, Henry


BPO Jamaica

that the BPIAJ

believes such a move would drive more

business to the outsourcing sector.

“Our customers bring down trainers,

sales personnel, and other business

people from time to time who come for

various reasons, and they will stay, for

sometimes weeks at a time,” disclosed

Henry. “The fun environment does not

necessarily allow for the conducive

work setting that the business clientele

would require.”

“If you go to Costa Rica, you can

find a Marriott (hotel) in the major

outsourcing sector and in the global

services sector,” she added. “This is

the direction that we will have to go.”

Gloria Henry, BPIAJ president

From left: Egbert Von Frankenburg, CEO of Knightfox App Development; Dr Velma Brown, CEO of Centennial Legis Solutions Jamaica; Claude Duncan, vice-

president, sales and promotion, JAMPRO; Allison Peart, country managing partner, Ernst & Young Jamaica; and Christoper Reckford, CEO of tTech Jamaica,

explored the untapped opportunities in outsourcing on the second day of O2J.

MoBay needs business


– BPIAJ president



Hal (