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sometimes we look back at how we used to deal with the

customers before, and it might show that you weren’t

going out a hundred per cent, and there was a drawback,”

he admitted. “You realise you could have done a little more

and maybe you could have done some more to make the

customer feel better.”

Johnson believes in the saying that a book ought not to

be judged by its cover and whoever the customer, he is

ready to deliver quality service. “A customer is a customer.

We have to make any and everybody feel good so they

would want to come back,” he said.

“I wish to see Bert’s Auto Parts become bigger, better,

and more innovative.” He said, “The sky is the limit. I just

want us to continue so that we can leave a legacy that it

truly hurts if you don’t check Bert’s.”

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BERT’S AUTO PARTS 30TH ANNIVERSARY FEATURE | SUNDAY, NOVEMBER 18, 2018

‘I wish to see Bert’s Auto Parts become bigger, better, and more

innovative. The sky is the limit. I just want us to continue so that we

can leave a legacy that it truly hurts if you don’t check Bert’s.’