NAME OF FEATURE | THE GLEANER | SUNDAY, JANUARY 29, 2023 15 CUSTOMS WEEK 2023 KNOWLEDGESHARING IS a vital component in any industry, especially one that provides services, which requires its stakeholders to follow various processes. It encourages collaboration and communication; it reduces support training costs while creating knowledge experts and sparks innovation and process improvement. Increasedadvancements inprocess flow from a Technology perspective, impacts both businesses and organisationswishing to continue to thrive in an ever-changing global business environment. An organisation’s culture is an important facet as it relates to the use of information. One of the most significant factors of information sharing is anopenorganisational culture that guides people to associate with eachother, exchange ideas, and share their views and experiences. The initial implementation of the Jamaica Authorised Economic Operator (AEO) Programme could not have come to fruition without the sharing of information fromvarious organisations and agencies such as the technical assistance received fromtheWorldCustomsOrganisation (WCO) technical team and that of the USAID (Jamaica Pride) and the Customs Trade Partnership Against Terrorism (CTPAT), as well our Latin American partners, the Dominican Republic Customs. It was this culture of promotingknowledge-sharing that has allowed Jamaica to successfully implement its Importers AEO Programme in2014, and to further expand in 2021 to include 34 Exporting Economic Operators. The success of Jamaica’s AEO Programme has seen supply chain security benefits to Jamaica, such as: • Improved process levels through the advanced risk management assessment allowing for greater process efficiency • Accelerated and expedited Cargo Clearance, through green lane assignment and designated AEO Entry Processing Unit • International cooperation and collaboration, as the World Customs Organisation, WCO SAFE Framework of standards is the global benchmark for which the AEO Programme is structured. • Designated AEO Account Officer as the pint of contact with the JCA to guide and assist AEO companies. The Jamaica Customs Agency recognises that for there to be proper use of its systems and to better facilitate and foster global and local trade theremust be continuedpartnership with the private and public sectors. For the AEO Programme this is facilitated through theAEOPrivate Sector Committee, a committee that is chairedandmanagedby itsmembers and is focused on improving, among other things, theAEOProgramme and Supply Chain security aswe continue to share andempower our tradepartners and ourselves. JCA’s knowledge-sharing and partnership with stakeholders – key to Jamaica’s successful AEO Programme Jamaica Customs Agency partnered with GraceKennedy Group for International Coastal Clean-up Day at Sirgany Beach in Rockfort, Kingston, on September 17, 2022. The initiative forms part of the agency’s ongoing efforts to support environmental sustainability activities.
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