Kingston Wharf 75th Anniversary
NAME OF FEATURE | THE GLEANER | SUNDAY, NOVEMBER 29, 2020 34 Department. Today, I am a part of the face of KingstonWharves in the industry, being one of the persons who represent the organisation to the customers,” she states. Maralin has important responsi- bilities in her daily functions. She supervises a team of staff as well as facilitates training sessions with the team, to ensure they continue to serve customers with excel- lence and efficiency. This involves ensuring that cashier stations are properly manned, while assisting in redeploying staff where required. She is also responsible for matters related to cash management and the critical function of keeping the lines of communication open with customers as it relates to rates, policy changes and newproducts and ser- vices, among a host of other duties. Maralin has continued to develop herself academically, achieving a Bachelor of Science degree in business administration from the University of the Commonwealth Caribbean and a certificate in su- pervisory management from the University of Technology. She also completed an associate degree in human resource man- agement from the Management Institute for National Development and is customer service-certified by the Jamaica Customer Service Association. She hopes to one day move beyond her current position. “Being at KWL has been a fulfil- ment of a dream that has brought home to me the reality of the inter- connected nature of the global mar- ketplace, as well as the geographical significance of Jamaica, my beloved country. Each day, I face the world with confidence, proud to be a KWL teammember; and I can assure the most discerning customer that KWL is the place of choice to do busi- ness,”Maralin declares. Besides fulfilling her professional dreams, Kingston Wharves has been the place where Maralin has also fulfilled her romantic dream. “I have been privileged to meet the greatest man in the universe, my husband Latham Spence,” she beams. The two have been married for 22 years, a match made at KWL. They have two children, Jolaine and Jovani, who are both doing well academically. Simone Murdock, corporate ser- vices and client experiencemanager, who worked with Maralin for many years, says the following of her, “If there is any one word to describe Maralin, it is reliable. If you ask her to do something, consider it done. Maralin sets high standards. She has been here a long time and she has the same level of commitment. She really loves the organisation.” Expressing pride at the positive changes she has seen in her life and that of the organisation over the years, Maralin muses, “We are actually living in the most amazing times in our lives, where we have the ability to do just about anything we want to do at our fingertips. My personal philosophy to work and life is, ‘Life is a journey with differ- ent hurdles that require continuous motivation and the will to surpass one’s previous best in order to attain new horizons’.” KINGSTON WHARVES 75TH ANNIVERSARY COMMITTED CONTINUED FROM 33 Reach Stacker loads a container on the back of a vessel Lumber yard
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