International Customs Day & Week 2026

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 2 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 7 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 recovery flows when needed This is why the WCO’s theme is so important: it reframes Customs in the public mind – not as a “transactional” border agency, but as a protective institution, working daily to preserve the conditions for national wellbeing. PARTNERSHIP, COLLABORATION, AND DIALOGUE: OUR STRENGTH No single agency can protect society alone. The modern border is a complex system that requires a coordinated response – across government, law enforcement, security agencies, regulators, port and logistics operators, and the trading community. In 2025, the JCA strengthened stakeholder engagement and operational coordination through structured dialogue with industry associations, brokers, freight forwarders, trade bodies, border regulatory agencies, and international counterparts. These partnerships helped align compliance expectations, identify process improvements, and build shared responsibility for national outcomes. We also made progress on the Customs Act 2025, an important step toward a modern, harmonised legislative framework that supports innovation, facilitates trade, strengthens enforcement, and positions Jamaica for the changing demands of global commerce. Partnership is not a slogan – it is a strategy. It is how we amplify impact, deepen trust, and secure Jamaica’s future. Revenue Performance: Supporting National Development Customs protection also includes safeguarding the nation’s fiscal stability. The JCA remains a principal contributor to the government’s revenue performance and national development. For the period January to December 2025, the JCA collected $303 billion in revenue, comprising $282 billion in tax revenue and $21 billion in non-tax revenue, with an additional $6.267 billion from Customs interventions. This demonstrates the Agency’s strategic role in supporting public services, infrastructure, and national development priorities. A MESSAGE OF APPRECIATION AND A CALL FORWARD As we celebrate International Customs Day and reflect on the past year, we reaffirm our dedication to vigilance, integrity, innovation, and partnership. We will continue to strengthen collaboration with government agencies and private-sector partners, leverage technology, and uphold the highest standards of accountability. To our stakeholders: thank you for your cooperation and constructive engagement. Your feedback enhances policy development, guides service improvements, and supports a Customs environment rooted in fairness and efficiency. To the dedicated staff of the Jamaica Customs Agency: thank you for your vigilance, commitment, professionalism, and integrity. Your work often happens behind the scenes, yet it provides real protection and genuine value to Jamaica every day. As we observe International Customs Day and Customs Week 2026, let us reaffirm our collective commitment to: • Protect society through disciplined vigilance • Facilitate legitimate trade through modern, efficient service • Uphold integrity and quality as a national asset • Strengthen partnerships as the foundation for safer borders and greater prosperity Together, we will continue to defend Jamaica, strengthen supply chains, support national growth, and provide world-class Customs service – with vigilance, dedication, and purpose.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 8 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 HARD-WORKING CONTINUED FROM 5 DEDICATION CONTINUED FROM 4 legislative reform, and investment in human capital so that it remains agile, responsive, and fully equipped to meet future challenges. To the leadership, officers, and staff of the Jamaica Customs Agency, I extend sincere thanks for your dedication, integrity, and steadfast service.Your work protects our society, strengthens our economy, and upholds Jamaica’s standing in the global trading system. On behalf of a grateful nation, I commend you and wish you a meaningful and successful Customs Week. Agency, a key pillar of national security, and economic development. I look forward to the continued cooperation and collaboration with individuals and entities in the private and public sector here and abroad, and of Customs agencies in the region and internationally, as we pursue improvements in Customs administration, and excellence in service. I join you in celebrating this important week and International Customs Day 2026. and safeguarding legitimate manufacturers and exporters. In doing so, Customs enables Jamaican enterprises – particularly micro, small, and medium-sized businesses – to expand their participation in regional and global value chains, stimulate job creation, and grow export earnings. Equally important is the enforcement of trade agreements, regulatory frameworks, and safety standards that protect public health, national security, consumer safety, and environmental sustainability. Through vigilant inspections and regulatory compliance, Jamaica Customs strengthens international credibility, investor confidence, and Jamaica’s standing as a responsible and trusted global trading partner. I especially commend the men and women of the agency for your exceptional vigilance and commitment during the recent passage of Hurricane Melissa. Despite personal hardship and operational disruption, you remained steadfast in duty – ensuring that critical humanitarian relief, commercial supplies, and essential commodities were cleared expeditiously, sustaining national supply chains and supporting affected communities. Your conduct during this period stands as a powerful testament to your resilience, professionalism, and devotion to public service. On behalf of the Government and people of Jamaica, I express profound gratitude for your sacrifice, integrity, and dedication. As you observe Customs Week 2026, I encourage you to remain resolute in your pursuit of innovation, vigilance, and service excellence, as together we continue to build a safer, stronger, and more prosperous Jamaica for generations to come. Happy International Customs Day and best wishes for a successful and inspiring Customs Week.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 9 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 10 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 11 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 Key enablers of these objectives include the adoption of a risk-based and Post Clearance Audit (PCA) approach; comprehensive and modern Customs legislation; leveraging of technology; optimisation of human capital; adoption of international standards; focused anti-corruption and ethics initiatives; and robust collaboration with strategic stakeholders. In this article, we will look at the role Customs plays in protecting society, some key enablers, and the JCA’s Border Protection Division and the important work they do in furtherance of the agency’s mandates. The Jamaica Customs Agency – Protecting Society through Commitment & Vigilance Commitment and vigilance denote sustained action, in this context, as it relates to the protection of society. So, how is commitment demonstrated and what does vigilance look like at the JCA? Commitment at the JCA begins at the executive level and extends to each member of staff. It is also captured in the agency’s strategic plans, policies and procedures. In order to be successful, there must be executive buy-in, which is emphatically present with the CEO and Commissioner, Dr. Velma Ricketts Walker and the agency’s management team. The enablers of the successful protection of society have been prioritised, with the positive outcomes speaking for themselves. The repeal and replacement of the Customs Act is at a very advanced stage, appropriate policies and procedures have been created and implemented, and are augmented by published Standard Operating Procedures (SOPs). International tools and best practices have been employed, as guided by the World Customs Organisation (WCO), World Trade Organisation (WTO) and other relevant international bodies. Sustained efforts have been dedicated to quality management and continuous improvement, evidenced by the attainment of international accreditation in this area. The agency continues to invest in training and development for its human capital, as well as other key resources such as technology and equipment. Importantly, there has been renewed and consistent focus on ethics and integrity, including a dedicated

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 12 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 Anti-corruption and Integrity Section and Programme under the Internal Affairs Division. Vigilance at the JCA involves acknowledging the risks to the objectives of the agency and being alert to their mitigation. In this vein, the JCA continues to invest in extensive capacity building of staff, commits to continuous improvement and employment of best practices, optimally deploying staff and equipment, networking and collaborating with stakeholders locally, regionally and internationally, optimally employing the use of risk management, including Post Clearance Audit (PCA) and embedding a risk management culture throughout the organisation through enterprise risk management. Risk-based and PCA Approach The JCA recognises that risk management is the foundation of modern Customs operations. It enables administrations to allocate resources efficiently, focus on high risk areas, and facilitate legitimate trade. The agency is therefore proactively applying enterprise risk management to the management of risks impacting or likely to impact its ability to achieve its strategic objectives. The agency has also created, and maintains a Risk Policy, Plan and Register. The Risk Register is a “living document” and is informed by all units within the organisation. The JCA follows a structured process: establishing context; identifying, analysing, assessing, prioritising risks and treating risks; and monitoring and reviewing outcomes. This ensures that Customs responses are targeted, evidence based, and adaptable. The beneKey Enablers Risk-based and PCA Approach fits of risk management include improved risk identification, faster clearance for low risk traders, better resource allocation, increased revenue, reduced transaction costs, stronger compliance, and enhanced collaboration with the private sector. PCA complements risk management and the work of the BPD. From the standpoint of continuous vigilance and risk management, the role of PCA is to ensure compliance in a trade-facilitating environment. Post Clearance Audits are conducted after the clearance of goods and can be initiated between 2 to 7 years post clearance of goods, depending on the nature of the audit. Any company or individual, that imports or exports goods to and from Jamaica may be audited. The PCA function therefore ensures continuous vigilance even after the clearance process. Legislation The JCA recognises that a solid foundation is critical in order to achieve its mandates. In light of this, a major overhaul of the Customs Act, 1941, was undertaken in the form of a repeal and replacement. The proposed new Customs Act, brings a modern outlook, boasting modern language, updated provisions to reflect the current environment, as well more efficient risk-based processes. It provides the legal basis for enacting the activities the agency undertakes in securing our borders. Technology The agency seeks to embody a modern Customs administration and has invested in the technology to make it happen, with great success. The strong focus on ICT is crosscutting and underpins all aspects of operations. From the Automated System for Customs Data

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 13 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 (ASYCUDA), the Jamaica Single Window for Trade (JSWIFT), to risk management and post clearance modules, the JCA strives to ensure that all systems are carefully curated, operational and maintained in a timely manner. Integration across systems is also facilitated, for example between ASYCUDA and JSWIFT, and the Port Community System (PCS). Other key ICT achievements enabling enhanced border security includes the collaboration between the JCA and the Passport, Immigration & Citizenship Agency (PICA) in the form of the electronic C5 Passenger Declaration, the Customs Mobile App and the new Jamaica Customs Agency website. International Standards In a nod to the importance of maintaining high standards and demonstrating commitment to quality and continuous improvement, the JCA sought, obtained and has maintained international accreditation in the form of ISO 9001:2015 Quality Management Systems certification. The certification was obtained on April 18, 2023, making the agency the first English-speaking Customs administration in the region to do so, demonstrating commitment to upholding international best-practices in Customs operations, including regulatory compliance. This certification ensures that every process – from revenue collection to border enforcement is standardised and auditable. The emphasis on continuous improvement also enhances the agency’s contribution to national security and economic development. Coordinated Border Management Protecting the nation’s borders is a huge undertaking and cuts across many border regulatory agencies (BRAs). The most efficient way of accomplishing this is through coordinated border management (CBM), which is a collaborative approach by BRAs in managing trade and travel flows, while ensuring compliance requirements are met. The JCA has embraced CBM and works in coordination with several other BRAs, such as the Ministry of Health & Wellness (e.g. Standards & Regulations Division, Pesticides Control Authority), Ministry of Industry Investment & Commerce (e.g. Bureau of Standards Jamaica, Food Storage & Prevention of Infestation Division), Ministry of National Security (e.g. Jamaica Constabulary Force, Jamaica Defence Force, Major Organised Crime & Anti-corruption Agency), Ministry of Finance & the Public Service (e.g. the Financial Investigations Division), as well as other local and international partners. These collaborations result in coordinated inspections, inter-agency data sharing and collaboration, and international co-

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 14 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 operation. The agency is thus able to reap the benefits of enhanced efficiency, cost reduction and more effective risk management across borders. CBM also plays a critical role in disaster preparedness and management. The COVID-19 pandemic, and more recently the onslaught of Hurricane Melissa, demonstrated the need for a proactive, coordinated response in disaster relief efforts. Customs is essential, as the transit of relief goods and humanitarian personnel need to be expedited to mitigate the effects of the disaster, including the resultant social and economic fallout. As the foremost border protection agency, the JCA serves as a key member of the National Disaster Risk Management Council, working along with the Office of Disaster & Preparedness Management (ODPEM) and other BRAs to get the best possible outcomes in the shortest time. Anti-corruption Strategy The JCA is committed to fostering a culture of trust and transparency, with a strong focus on enhancing the professionalism of its staff. At the heart of our operations lies an unwavering commitment to high ethical standards, a principle that serves as the foundation of our transformation into a modern, world-class Customs administration. The agency is driven by its motto, “Country Above Self” and collective core values known as “CAPIT” (Customer-focused, Accountability, Professionalism, Integrity, and Transparency), that provides guidance to every officer’s interaction and decision-making process. Recognising that poor ethical standards and corruption, or even the perception of corruption can undermine any Customs administration, the JCA has implemented a multi-pronged Anti-corruption Strategy, designed to curb corruption, while enhancing integrity, transparency, revenue collection and border security. The Agency has also institutionalised integrity through the adoption of the tenets of the World Customs Organisation’s (WCO) Revised Arusha Declaration (RAD), which is the global standard for good governance in Customs. Our commitment to these international ethics is formalised through the JCA’s robust Anti-Corruption thrust, which includes building the awareness of both internal and external stakeholders, the creation and maintenance of the JCA’s Integrity Manual, the establishment of a dedicated Anti-corruption and Integrity Section, as well as regular Anti-corruption Panel Discussions. Other initiatives that support the Agency’s Anti-corruption Strategy include: whistle-blower protections, such as, secure, anonymous reporting channels for reporting unethical behaviour, including via the hotline number 1-800-CORRUPT(1-800-267-7878); the Customer Relationship Feedback Form on the JCA’s website or direct contact via email or telephone to the Internal Affairs Division; mandatory ethics and integrity training modules;

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 15 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 security vetting and re-vetting of staff members; and the employment of appropriate monitoring and evaluation tools, such as, the WCO’s Customs Integrity Perception Survey (CIPS), in partnership with the WCO’s Anti-corruption and Integrity Promotion (ACIP) Programme. The news headlines of the past year bear testament to the impressive year the Border Protection Division of the JCA has experienced. The Border Protection Division (BPD) of the JCA plays an important role in the country’s overall security and reduction of crime through the interdiction of firearms, illicit drugs and radioactive materials, while at the same time combating instances of intellectual property rights (IPR) infringements, lottery scamming, money laundering and other corrupt trading practices. The division is highly intelligence driven and is built around a framework that facilitates proper intelligence gathering, analysis and dissemination of information in a confidential and controlled environment to a well-trained operational team. The division is comprised of five (5) units: The Intelligence Unit, The Investigations Unit, The Non-Intrusive Inspection and Security Management Branch (NISMB), The Contraband Enforcement Team (CET) and The Risk Management Unit (RMU). Strategic Partnerships In fulfilment of its role in protecting society, the JCA strategically engages with key local and interSpotlight on the JCA’s Border Protection Division national partners, employing a collaborative approach regarding regular joint engagements, the development and sharing of information and intelligence, promotion of coordinated multi-agency law enforcement training and capacity development and the strengthening of inter-agency cooperation. Local Collaboration The JCA has cultivated good working relationships with our local enforcement partners from the Jamaica Constabulary Force (JCF), Passport Immigration and Citizenship Agency (PICA), Jamaica Defence Force (JDF), the Major Organised Crime Agency (MOCA), Crime Stop, the Financial Investigations Division (FID), the Port Authority of Jamaica (PAJ), the Jamaica Civil Aviation Authority (JCAA), as well as private stakeholders. These critical relationships are fostered through continuous engagements such as scheduled meetings, joint operations, and the establishment of task forces, where appropriate. International Collaboration The JCA collaborates with a diverse network of international law enforcement partners and agencies, thereby strengthening capacity-building initiatives, technical assistance, and advancing intelligence-sharing cooperation, in support of national and regional security objectives. These partner-

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 16 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 ships include various embassies in Jamaica, such as the United States, United Kingdom, Canada and France, the World Customs Organisation, the Caribbean Customs Law Enforcement Council (CCLEC), the Caribbean Community Implementation Agency for Crime and Security (CARICOM IMPACS), the United Nations Office on Drugs and Crime (UNODC) through the Passenger and Cargo Control Programme (PCCP), formerly Airport Communication Programme (AIRCOP), and Container Control Programme (CCP), the European Union, through the Seaport Cooperation (SEACOP), and the International Criminal Police Organisation (INTERPOL). These strategic alliances, along with enhanced port screening and capacity building have proven to be very effective, resulting in marked increases in the detection and seizures of contraband, arms and ammunition and currency, as well as arrests. The period January to December 2025 reflected over 700 contraband seizures, a 28.6% increase, when compared with the previous year. Notable upticks were seen in marijuana and debit/credit card seizures, as well as arms and ammunition. Currency seizures also saw dramatic increases, particularly the United States Dollar (USD) at 114.4%, Canadian Dollar (CAD) at 142.77% and the Jamaican Dollar (JMD) at a whopping 13,100%, reflecting more substantial financial interdiction efforts. May 27, 2025, was a great day for Customs and Jamaica, as it marked the largest seizure of arms and ammunition to date, where more than 200 firearms, over 20,000 rounds of ammunition along with various firearm parts and assorted magazines were recovered. With the application of risk assessment and intelligence-based analysis, these impressive figures tell the story of potential changes in criminal activity, new trends and areas for enhanced focus, and allows the Border Protection Division to be more targeted in applying resources to the right areas. The BPD has credited extensive training initiatives, enhanced intelligence sharing, advanced port screening systems and strengthened inter-agency and international collaboration as the reasons for the gains, allowing the agency to disrupt criminal networks and bolster national security. The comparative analysis of seizure activity for January to December 2024 and 2025 demonstrates significant advancements in the JCA’s enforcement capabilities and its contribution to national security. The 2025 outcomes reflect a more strategic, intelligence-led, technology enabled, and capability-driven enforcement posture. Through vigilance, enhanced port screening, expanded training programmes, and improved collaboration at national and international levels, the JCA has strengthened its ability to intercept high-risk contraband, disrupt criminal networks, and reinforce Jamaica’s broader crime-reduction objectives, thereby protecting society. Onboarding of the Canine Unit The BPD continues to maintain its vigilance and build on the advancements made, with the onboarding of its new Canine Unit in 2025, which is expected to further boost its border security capacity. The Canine Unit is comprised of 12 staff members and eight (8) highly trained canines, and will enhance the BPD’s ability to detect narcotics, explosives, munitions and other restricted or prohibited goods at all major ports of entry.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 17 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 Other Ways the JCA Protects Society Enforcement of Multilateral Environmental Agreements (MEAs) One area of border security which is easily overlooked is the protection of the environment. The JCA, along with partner BRAs, such as the National Environment & Planning Agency (NEPA), has the responsibility to enforce the multilateral environmental agreements (MEAs) to which Jamaica is party. These agreements govern the movement of environmentally sensitive items including endangered plants and animals; substances and products including hazardous waste, pollutants and chemicals. They require an “all of agency” approach, consistent attention, and a keen eye to ensure that any breaches present are detected and appropriately handled. The World Customs Organisation’s (WCO) Harmonised System A key tool employed by the JCA in carrying out its mandates is the WCO’s Harmonised System (HS), a nomenclature used for the classification of goods. The HS is used by over 200 economies, Customs and economic unions as a basis for their national Customs tariffs and collection of trade data worldwide. The HS is the foundation upon which Jamaica’s National Tariff is based and is utilised to administer the nation’s trade policies, including the determination of duty treatment, establishing rules of origin, trade negotiations, monitoring of controlled goods including waste, narcotics, ozone depleting substances, endangered species, core Customs processes such as risk management, entry processing and the collection of trade statistics. From a border security perspective, it is essential in identifying hazardous goods, restricted chemicals, ozone-depleting substances, and other regulated items, and determining the treatment they should be accorded, thereby supporting effective monitoring and enforcement. Conclusion The JCA and Customs administrations worldwide are evolving to meet the demands of a fast-moving and complex trading environment, playing the often-unrecognised role of guardians of our nation’s security, which goes beyond revenue collection and trade facilitation. In the foregoing article, the agency sought to build awareness surrounding this important aspect of Customs, and to reaffirm our commitment and vigilance in achieving our Vision and Mission. The agency remains committed to its core values of “CAPIT” and is guided by its Vision of being “A modern Customs administration, delivering excellent service, fostering compliance and contributing to our national development and protection of society.” The JCA commits to continue ensuring the protection of society, employing commitment and vigilance in every process, every intervention, so that Jamaica will not only be prosperous, but every citizen will be able to live, work, and do business in an environment of peace and security.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 24 REFORMS CONTINUED FROM 23 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 40 Second Street, Port Bustamante, P.O. Box 22, Kingston 11, Jamaica, West Indies Tel: (876) 923-8728-9-0 • Cable Address: MARILAND • Fax: (876) 923-5077/8695 EMAIL: operations@mariland.net Website:www.mtsjamaica.com Maritime & Transport Services Ltd. and resilient supply chains. Whether intercepting illicit goods, facilitating compliant cargo, or processing millions of passengers annually, Customs officers are indispensable partners in ensuring that our airports function as secure gateways to the world. The AAJ values its strong collaborative relationship with the JCA and recognises that the success of Jamaica’s aviation sector depends on coordinated border management, shared intelligence, and mutual respect among agencies. Together, we support national security objectives, uphold international obligations, and contribute to Jamaica’s reputation as a trusted aviation and trading partner. As the Jamaica Customs Agency marks Customs Week 2026 and publishes its annual newspaper supplements, the Airports Authority of Jamaica extends sincere congratulations to the Commissioner, management, and staff of the JCA. We salute your vigilance, your commitment, and your continued service to Jamaica. and design solutions. Modern border management must be agile, business-friendly, technologically driven, and responsive to both global trends and local realities, and the JCA’s continued progress in this direction is welcomed and appreciated. Vigilance, reflected in this year’s theme, requires constant advancement in intelligence gathering, risk management, and enforcement strategies. But equally, commitment must also be demonstrated through trade facilitation that supports Jamaica’s competitiveness, reduces delays and costs, and strengthens investor confidence. It is this blend of vigilance and facilitation that lays the foundation for sustainable economic growth. As Jamaica charts its path toward greater resilience, productivity, and inclusive development, the partnership between Customs and the private sector is indispensable. Together, through flexibility, innovation, and unwavering commitment, we can protect our society, strengthen our economy, and ensure that Jamaica remains open, competitive, and prepared for the future. We salute the men and women of the Jamaica Customs Agency and wish you a meaningful and successful International Customs Day 2026. Together, we support national security objectives, uphold international obligations, and contribute to Jamaica’s reputation as a trusted aviation and trading partner. As Jamaica charts its path toward greater resilience, productivity, and inclusive development, the partnership between Customs and the private sector is indispensable.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 31 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 36 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 AS JAMAICA observes International Customs Day 2026 under the theme, ‘Customs Protecting Society Through Vigilance and Commitment,’ the Jamaica Single Window for Trade (JSWIFT) continues to play a pivotal role in strengthening national border protection while facilitating legitimate trade. JSWIFT, Jamaica’s single online access point for obtaining import and export permits and approvals, made significant strides during 2025 in expanding coverage, enhancing efficiency, and improving stakeholder support. These advances directly support the Jamaica Customs Agency’s mandate to protect society by ensuring that regulated goods entering and leaving the country are properly authorised and monitored. In 2025, JSWIFT added 22 new categories of regulated items for which permits are now mandated through the platform. These categories are administered by the Pharmaceutical and Regulatory Affairs Branch (PRAB), the Jamaica Agricultural Commodities Regulatory Authority (JACRA), and the Plant Quarantine and Produce Inspection Branch (PQPIB). With these additions, JSWIFT now accepts applications for 110 categories of goods, representing approximately 65% of all items that require a permit, licence, certificate, or other approval prior to importation into or exportation from Jamaica. These include, among others, motor vehicles, agricultural commodities, pesticides, pharmaceuticals, medicaments, controlled substances, hazardous substances, firearms, scrap metal, and aquatic commodities. Oversight of these services is provided by 13 ministries, departments, and agencies (MDAs). The remaining 35% of regulated categories are slated for onboarding in the upcoming financial year, further strengthening Jamaica’s trade compliance framework. A critical flagship initiative of the Government of Jamaica (GOJ), JSWIFT provides a fully webbased, end-to-end digital experience, allowing applicants to submit applications, make payments, and receive approvals online. Once approved, permits are automatically transmitted electronically to the Jamaica Customs Agency’s system (ASYCUDA), enabling seamless integration into the cargo clearance process. Through JSWIFT, individuals and entities importing or exporting personal or commercial goods can efficiently meet regulatory requirements, saving time, reducing costs, and improving transparency across the trade ecosystem. Further enhancements are on the way. By March 2026, JSWIFT is scheduled to onboard: • Firearm Licensing Authority (FLA) - Import and Export Permits, and; • Department of Charities and Friendly Societies (DCFS) – Charities Registration. Additionally, the planned onboarding of the Ministry of National Security (MNS), the Veterinary Services Division (VSD) and the National Environment and Planning Agency (NEPA) in the upcoming financial year will complete coverage of all major import and export permit categories, solidifying JSWIFT as a comprehensive national trade facilitation platform. The year 2025 marked the highest annual growth in user registration since JSWIFT went live in June 2020. During the year, 3,297 new users registered on the platform, bringing the total number of registered users to (13,704 as of December 2025. This growth was largely driven by the onboarding of pharmaceutical and chemical imports administered by PRAB, as well as agricultural commodity imports administered by JACRA. Capacity-building efforts also expanded significantly. The JSWIFT Training Team engaged 320 participants across twenty-four (24) training sessions in 2025, supporting both new implementations and follow-up engagements to address knowledge gaps and improve system usage. Complementing these efforts, the JSWIFT Learning Management System (LMS) now supports 680 registered users. Each onboarding initiative is supported by a dedicated course container that houses structured learning materials, including user manuals and stepby-step tutorials, ensuring consistent and easy access to guidance. The Learning JSWIFT YouTube Channel continued to serve as a valuable educational resource, recording: • 13,777 total views, • 950.48 hours of watch time, and, • 64,243 total impressions in 2025. Top-performing videos included tutorials on applying for Jamaica Trade Board (JTBL) permits, trader registration, and plant import, PRAB, and JACRA permits – highlighting the channel’s relevance to importers and exporters. Meanwhile, the JSWIFT Client Services Team maintained a 99% response rate within 24 hours, consistent with international trade industry best practices. In 2025, extended support hours were introduced on weekday evenings and Saturdays, further improving service accessibility. Throughout 2025, the JSWIFT Team remained firmly customer-focused, implementing multiple platform updates to benefit both applicants and approving MDAs. These improvements reflect an ongoing commitment to continuous enhancement, operational efficiency, and the reduction of technical debt, reinforcing the system’s reliability and resilience. As the Jamaica Customs Agency celebrates International Customs Day, JSWIFT stands as a key enabler of vigilant border management, regulatory compliance, and trade facilitation, supporting the agency in its mission to protect society while fostering economic growth. For more information on JSWIFT, visit www.jswift. gov.jm, contact the Client Services Team at support@ jswift.gov.jm, or view tutorials on the Learning JSWIFT YouTube Channel. Submitted by the JSWIFT Branch, JCA JSWIFT strengthens trade compliance and protection through digital transformation A critical flagship initiative of the Government of Jamaica (GOJ), JSWIFT provides a fully web-based, end-to-end digital experience, allowing applicants to submit applications, make payments, and receive approvals online. Once approved, permits are automatically transmitted electronically to the Jamaica Customs Agency’s system (ASYCUDA), enabling seamless integration into the cargo clearance process. As the Jamaica Customs Agency celebrates International Customs Day, JSWIFT stands as a key enabler of vigilant border management, regulatory compliance, and trade facilitation, supporting the agency in its mission to protect society while fostering economic growth.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 37 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 MEMBERS OF the Jamaica Customs Agency (JCA) utilised their presence at the Court Administration Division’s Public Education Day Symposium to raise awareness about the extensive legal functions performed by the Agency, while also highlighting recent developments regarding data protection within the organisation. Since the enactment of the Data Protection Act in Jamaica in December 2023, the Jamaica Customs Agency has implemented several measures, including the appointment of a Data Protection Officer who supports the Agency’s accountability for the safeguarding of the substantial volumes of personal data collected from various stakeholder groups. Additionally, staff sensitisation has begun, to deepen their understanding of the Act and its impact on the operations of the agency. The Public Education Day Symposium, held on October 8, 2025, brought together staff and students from surrounding schools, members of the legal community, and the general public at the St. Ann Family Court grounds. This event provided an opportunity for various stakeholders within the Judiciary of Jamaica to showcase their current processes and initiatives. As a key guardian of Jamaica’s borders, the JCA shared with attendees the agency’s critical responsibility beyond trade facilitation and revenue collection. Visitors to the JCA booth were informed about the extensive list of restricted and prohibited items that have, respectively, conditional entry into the country, for example toy guns and fireworks, and those not allowed at all, such as honey and counterfeit money; and explanations provided to underscore the importance of these restrictions and the legal implications. Jaya Kamoze of the Judiciary of Jamaica expressed her appreciation for the Jamaica Customs Agency’s participation, noting that many individuals primarily encounter the Agency in the context of travel or importation. Ms Kamoze remarked, “It is very important to have you here to get some feedback and some knowledge from the team about your various mandates.” She further emphasised the relevance of Customs’ presence at the event, stating, “a lot of our [court] matters come from detection of contraband at the borders and so Customs is a part of the justice system… and so it is important to see, know and interact with you. Even now, you guys have cases before us so it is important that you are here so we can both learn more about each other,” she concluded reiterating her appreciation for the opportunity to interact directly with the agency. The Jamaica Customs Agency continues to strengthen its local and international partnerships while fostering greater awareness and understanding among citizens. Team members of the Jamaica Customs Agency engage students and members of the public at the Court Administration Division’s Public Education Day Symposium on Wednesday, October 8, 2025 in St Ann. Data Protection Officer, Mr. Desmond Pringle, shares in a quick picture with students from Moneague College at the Court Administration Division’s Public Education Day Symposium. CUSTOMS SPEAKS DATA PROTECTION AND LEGAL AFFAIRS IN ST ANN Chief Justice of Jamaica, Hon Mr Justice Bryan Sykes (second left) OJ, CD, surrounded by his team, tries his luck at JCA’s Spin the Wheel while JCA’s Legal Officer, Trichana Gray Nicholson (second right), and System Administrator, Brenton Clarke (first right), wait to see what was won. JCA’s Legal Officer, Trichana Gray Nicholson (right) presents a small token to Jaya Kamoze of the Judiciary of Jamaica for her participation at the JCA Booth.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 38 IN CELEBRATION of International Customs Day and Customs Week 2025, the Jamaica Customs Agency (JCA), successfully hosted its first Lecture Series and Dialogue on Friday, January 31, 2025 under the International Customs Day theme, ‘Customs Delivering on its Commitment to Efficiency, Security and Prosperity.’ The event consisted of three segments: the lecture series, a panel discussion (centred on logistics, trade, border management and other Customs-related areas in an ICT world through innovation, partnership and collaboration) and an exhibition. Dr Velma Ricketts Walker, CEO and Commissioner of Customs, on giving her Greetings, shared the various advancements the agency has made to streamline its processes whilst maintaining the protection of our country’s borders and economic growth through trade facilitation. In a direct statement to students, linking the necessity of Customs in their everyday lives, Commissioner Ricketts Walker shared that, “Customs is at the heart of national security, economic growth and international trade… Every time you order something online, travel and enjoy imported snacks, the Jamaica Customs Agency plays a crucial role in making that possible.” She further stated that the agency transcends laws and regulations, it is about innovation, collaboration and building a better future for all. In bringing Greetings on behalf of the University of Technology (UTech), Jamaica, Dr. Kevin Brown, President of UTech, encouraged entities such as the Jamaica Customs Agency and by extension, the Government of Jamaica to seek out and make use of local talents who have been excellently trained in various areas of study from the universities across the island, to fill necessary positions island wide. Dr. Brown also used the opportunity to thank Commissioner Ricketts Walker and her team for the tangible evolution being seen with the JCA processes, from scanners (non-intrusive inspection) at the airports to digitalisation of several processes, eg, the JCA’s mobile application, JaCustoms Connect and the Electronic Immigration and Customs Declaration (C5) Form. He concluded by tasking the audience and Jamaica at large to “be known for having a highly educated workforce,” alongside being known for reggae music, sand and sea. Keynote speaker for the event, Professor Sean Thorpe, Dean of the Faculty of Engineering and Computing at the University of Technology, Chair for ICT Governance Committee and Board Member on the JCA’s Advisory Board, used his address to focus on the importance of process digitalisation to efficiently serve the over 10,000 customers who interact with the Jamaica Customs Agency on a daily basis terming the agency as the leading public sector entity in relation to efficiency and modernisation of the public service. He further added that the agency has been doing “a lot more with the data. You are automating a lot more to track and monitor risks, there is heavy integration of artificial intelligence (AI) into the basic services including inspection, tracking the risks level…” Though doing an excellent job thus far with efficiency through modernised Customs procedures, data-driven operations, and technology and innovation; security through strengthened supply chain security and enhanced crisis preparedness; and prosperity through fostering of innovation and entrepreneurship, and promotion of economic development, Professor Thorpe highlighted the importance of the JCA’s continuous evolution to remain proactive in its drive to be efficient for continued prosperity and security. The panel discussion focused on the challenges and opportunities facing Jamaica Customs Agency and explored how innovation, collaboration and INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 Members of the panel at the Customs Lecture Series and Dialogue. Members of the audience at the inaugural Customs Lecture Series and Dialogue held at the University of Technology, Jamaica on January 31, 2025. Commissioner, Dr Velma Ricketts Walker (left) adding to the reassurance from Professor Sean Thorpe (right) that AI is here to assist and not replace the workforce. Commissioner, Dr Velma Ricketts Walker during her greetings at the Customs Lecture Series and Dialogue. JAMAICA CUSTOMS AGENCY SUCCESSFULLY HOSTS ITS INAUGURAL LECTURE SERIES AND DIALOGUE FOR UNIVERSITY STUDENTS AND ACADEMIA Commissioner, Dr Ricketts Walker (left) engages students of the Caribbean Maritime University at the Customs Booth.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 39 technology can shape its future included panellists: Kingsley Henry, Senior Director of Nonintrusive Inspection and Security Management; Janneice Baker, Director of Marine Wharves Operations (Kingston); Andre Williams, Chief Information Officer; Tina Brown, Director of International Trade; Professor Sean Thorpe; and Donovan Wignall, CEO of International Logistics and Parcels Post Courier Service. The day of excellence filled with insight and robust discussions concluded with a booth exhibition where attendees were provided with vital information regarding career opportunities, Customs Processes (export and import) and border management, by members of the agency’s Public Relations and Customer Service, Human Resource and Management Development, Operations and Border Protection teams. To revisit the day’s activities, you may visit the JCA’s YouTube page @Jamaica Customs Agency.You may also follow us social media platforms for bites of the event. INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 Dr Kevin Brown (right) during his interview with George Davis (left) from Nationwide News Network during their live broadcast of the day’s event. Staff members of the JCA engaging visitors at the Customs Booth. Staff members of the JCA engaging visitors at the Customs Booth.

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 42 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 THE JAMAICA Customs Agency (JCA) continues to enhance its border security capabilities this time with the introduction of its Canine Unit, a critical milestone in the agency’s ongoing mission to safeguard the nation’s borders and facilitate secure trade and travel. The Canine Unit comprises 12 staff members and eight highly trained canines, each skilled in multiple disciplines. This new initiative is a crucial component of the JCA’s broader protection strategy to improve the detection of narcotics, explosives, munitions, and other restricted or prohibited goods at all major ports of entry. After more than two weeks of intensive training between October and November, the staff members have successfully completed a rigorous programme designed to prepare both handlers and canines for real-world challenges. The training, led by Colombian dog trainers Colonel (Ret) Chavez and Senor Vente, involved pairing each canine with its handler and covering a wide array of essential skills from obstacle courses to advanced detection techniques and search methodologies. The culmination of this training was a graduation ceremony marking a significant achievement and signalling the readiness of the unit to enter its next phase. The JCA is committed to expanding its resources and refining its capabilities to further strengthen the country’s border security infrastructure. This programme represents a major leap forward in the JCA’s ongoing efforts to detect and prevent the smuggling of illicit goods, ensuring that Jamaica remains a secure and welcoming environment for legitimate trade and travel. One of the eight canines now onboarded at the JCA. Senor Vente (front left) and Colonel (Ret.) Chavez (front right) surrounded by members of JCA’s Canine Unit. A canine and its handler conduct real-life search at the port as trainer Colonel (Ret.) Chavez looks on. CUSTOMS GETS MAJOR BOOST TO ITS BORDER PROTECTION CAPACITY THROUGH ITS NEW CANINE PROGRAMME

NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 1, 2026 43 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE | THE SUNDAY GLEANER | FEBRUARY 1, 2026 Jamaica stands where routes converge, A geostrategic hub, Attractive to commerce. As the border threat landscape shifts and evolves, Organised crime groups adapt, regroup, reroute, and resolve, Yet Customs responds engineered, informed, and evolved. The Jamaica Customs Agency saw it clear, No pause, no doubt, no moment of fear. With no hesitation, swift and aligned, Adaptive by design, Transformed modernisation into a defensive line. Modernised systems, technology, and manpower in hand A force to be reckoned with, CAPIT guides the plan. Facilitating trade, optimising revenue collection, protecting the nation’s border, That’s our power. With newly acquired vessels, the agency wears a badge of honour. From paper to platform, from sight to scan, Implementation of the Contactless Clearance System, The Jamaica Customs Agency strengthened its span. With strategic partnerships and MOUs signed, From local to international trainings combined. With accomplished standards such as ISO 9001:2015, And a diverse workforce, prioritising wellbeing. Strategically assigned, Hello, I’m reporting from Customs Moves live! No holding back, the message is crystal clear, Distinguished PR, please direct the camera to “Customs Meets the Community” over there. Let’s narrow down on the guardians of the Jamaican border, The Border Protection Division, quiet strength and power. Making Jamaica a safe haven, a terror to disorder. Operating without fear, A well-coordinated ecosystem, United, sharp, and clear. First stop is the Non-Intrusive Inspection and Security Management Branch, Organised to the T, Distinguished men and women clad in sky blue, Operating at the air and seaports, Discreetly scanning and detecting without force. No need to advertise the wins, just check the local news, Whew! With modern fixed and mobile non-intrusive inspection systems in place, Facilitating trade with speed, while exposing contraband’s trace. No anomaly goes unseen, whether through plastic or steel, Barrels, crates, and vehicles, Our scanning mechanisms reveal. With continuous training to remain one step ahead, Ladies and gentlemen, I present to you NISMB, A terror to disorder, where vigilance is bred. Next stop is the Physical Security and Surveillance Monitoring Services, A team that holds the ground, unseen yet firm, Access controlled, “roger that, over, confirm.” Perimeters tight, Customs facilities guarded day and night. Cameras, checkpoints, locked on the line, Disciplined stance, every move tactical, by design. “Check your six, eyes forward,” transforming the space into a shield, Rules of engagement set, every protocol sealed, Tactical presence confirmed, authority is calmly revealed. Third stop is the Intelligence Branch, Moving quietly like a stealth aircraft, balance with precision. Covert, overt, drawing on intelligence techniques, Mapping threats before they reach our shores, Success is discreet, nothing for the streets. Through targeted Intel Blasts, officers are alerted to emerging and trending threats, Leaving no room for smugglers success. Transnational organised crime stands no chance, Confronted by foresight, dismantled by design. Men and women in black, Professionally stacked. Locked. This is the Contraband Enforcement Team, Excellent marksmanship, stealth, and precision intact. Where intelligence is turned into action, They give no smugglers an option. Controlled deliveries, kinetic presence, zero ambiguity. Reinforcing the law, they make sure Customs offenders remembers well, Without a doubt, this is where consistency dwells. Accompanied on inspections are some notable fellows, Sniffing, detecting, narcotics and weapons. Travelling like diplomats in newly acquired K-9 fleet, Highly decorated four-legged officers, precision in motion, from patrol to street. Let’s take a stop over the Investigations Branch. You may not encounter them frequently, But they are quietly working hand in hand. They carry the work beyond the seizure, Here, justice is not impulsive or loud, But deliberate, durable, and sound. At the core of the BPD operations, stands the Operational Risk Management and Targeting Branch. Upon entrance, it seems like a runway scene, Professional stilettos clicking, handbags, suits and briefcases crisp and clean. Multiple screens, key systems all in command, Operations flowing, steady, and planned. On time submission of risk ratings that guide engagement, Each piece of information strategically populated to foster BPD coordination. Risk distilled into strategic sight, They strike silently with precision and foresight, not by chance, but insight. Together these arms operate as one integrated system, Protecting our nation’s borders, economy, and image. From air to sea, to the visible and covert layer, This is not the Customs of yesterday alone, But an evolved ecosystem, building layer by layer. One Customs, We definitely move as one. Jamaica Customs Agency, Country Above Self, mission above all. BY ANGILEE BABORAM Non-Intrusive Inspection and Security Management Branch (NISMB), JCA The BPD – Sentinels of the Jamaican Border BPD

jamaica-gleaner.com

Made with FlippingBook

RkJQdWJsaXNoZXIy MTUzNTI=