NAME OF FEATURE | THE GLEANER | SUNDAY, MAY 11, 2025 18 “MANPOWER AND Maintenance Business Services Limited (MMBS) is a subsidiary of the Manpower and Maintenance Services Limited Group. We have been operating since 2002, providing full-service human resource management services, which is, basically, our business partners outsourcing some or all of their human resources management services to us,” explains General Manager, HR Business Services at MMS, Monica Young. MMBS is committed to providing the best human resource outsourced (HRO) solutions to its valued clients and continuously seeks to improve its areas of operation with a view to ensuring satisfactory client and employee engagement. General Manager H R Business Services Monica Young has daily oversight of Manpower & Maintenance Business Services and the HRO portfolio, with Nicole Lindsay as project manager. A growing industry, human resource outsourcing is “the practice of having a third-party organisation manage all (or some of) a business’ human resource tasks”. Outsourcing these services helps to improve efficiency in organisations as instead of individuals being bogged down with administrative work in areas in which they may not be fully competent, their energies can be better employed in initiatives for which their skills are more suited. This shift helps companies benefit from the best talent pool in the industry and should ultimately lead to a greater return on investment as the company also saves money. “The services are scalable and client specific, and we collaborate closely with the client to ensure that what we offer are aligned with the client’s needs. The services can be long-term, short-term, or cyclical and fall under two categories: talent acquisition, which includes recruitment and placement; and talent management, which incorporates payroll and benefits administration, employee relations, training and development, and policy development and execution,” says Monica Young. According to Project Manager Nicole Lindsay: “As experts in the area, we help clients with their HR functions so that both the client and the organisation can focus more on growth in its core business. We provide support to all sectors in several areas, including staff recruitment, payroll and benefits, administration, and training.” There are other benefits to outsourcing. Chief among them is the high level of competence that HRO professionals bring to the job. They are versed in the laws, rules, and regulations as these apply to human resource management – including areas such as taxes, workplace safety, and matters related to employee relations. Outsourcing also saves administrative time for the in-house team. While hiring an outside HRO expert to assume the responsibility for providing cost-effective and efficient strategies to streamline some, if not all, human resource functions in-house, employers are cautioned to ensure that they select competent providers of the service. “Do your due diligence. Ensure that whoever you choose is experienced in areas such as tax, payroll, employee relations, or in the particular areas that management may be seeking to employ HRO services. Professionals should be informed and knowledgeable about the service areas,” Ms Lindsay said. Manpower and Maintenance Business Services Limited is managed by a board of directors chaired by Andre Gordon. MMBS: PROVIDING THE BEST HRO SOLUTIONS “The services are scalable and client specific, and we collaborate closely with the client to ensure that what we offer are aligned with the client’s needs. The services can be long-term, short-term, or cyclical and fall under two categories: talent acquisition, which includes recruitment and placement; and talent management, which incorporates payroll and benefits administration, employee relations, training and development, and policy development and execution,” says Monica Young. MMS 35TH ANNIVERSARY FEATURE
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