NAME OF FEATURE | THE GLEANER | SUNDAY, FEBRUARY 2, 2025 41 INTERNATIONAL CUSTOMS DAY/CUSTOMS WEEK FEATURE DELIVERING QUALITY Customs service is one key element to effective trade facilitation. Growth in global trade and changes in business dynamics in more recent times requires that businesses are knowledgeable of customs processes and procedures to ensure seamless movement of goods at the borders. Customs in contrast must be able to take the steps necessary to simplify its processes and procedures to facilitate an efficient and effective customs clearance process. Engagement of stakeholders by the Jamaica Customs Agency (JCA) is at the forefront of what we do as it generally results in: • Better understanding and appreciation of the role and functions of Customs requirements, laws and procedures • Allows for transparent, open and receptive communication between customs and its customers • Allows for greater levels of DELIVERING QUALITY SERVICE THROUGH STAKEHOLDER ENGAGEMENTS – CUSTOMS BUSINESS INTERACTION (CBI) CEO/Commissioner of Customs Dr. Velma Ricketts Walker CD, JP and her team met with Mr. Jalil Dabdoub at Tools Hardware. Dr. Velma Ricketts Walker CD, JP, CEO/Commissioner of Customs, poses for a picture at a recent CBI visit to Rainforest Seafoods in Montego Bay. The Rainforest team was led by their CEO Mr. Brian Jardim CEO/Commissioner of Customs Dr. Velma Ricketts Walker CD, JP, led her team to a CBI visit and tour of Imagination Farms part of the CB Group. The CB Group team was led by Chairwoman Mrs. Lori-Ann Lyn. CEO/Commissioner of Customs Dr. Velma Ricketts Walker CD, JP, pause for a photo at a recent CBI at with Mr. Mark Hart – Chairman/ Founder and Mr. Tom Tyler – CEO of Caribbean Producers Ja Ltd. Dr. Velma Ricketts Walker CD, JP, CEO/Commissioner of Customs pose for a picture with the JCA team and the team from Grace Food Processors (Nalcan) at a recent CBI. The Grace Food Processors team was led by Mr. Andrew Wildish – General Manager. PLEASE SEE CBI, 42
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